Data Retention and Deletion Policy
At Aarav Infotech, we prioritize efficient data management while respecting your privacy. Our structured data retention and deletion policy ensures compliance, resource optimization, and exceptional service delivery:
- Support Request Tickets: All support request tickets related to our services will be retained for a lifetime while the customer has active services with us. If a customer has no active services for over 365 days (1 year), the tickets will be permanently deleted.
- Project Data: Details of completed projects, including design, development, SEO, and SMO, will be retained for a period of 365 days (1 year) after project completion, after which they will be securely deleted.
- Lifetime Retention for Financial Records: We retain invoices, proposals, contracts, estimates, and other legally required records for a lifetime. These records are securely stored to meet compliance requirements and provide transparency in our operations.
Policy Objective: Our policy ensures efficient data management by retaining only necessary information and securely deleting obsolete data. This approach safeguards your privacy, optimizes resources, and ensures exceptional service continuity while adhering to Indian regulatory requirements.
For any concerns or specific requests regarding this policy, including queries about data usage or requests for early deletion, please contact us at biz@aaravinfotech.com.
This file was last modified on 13th Dec 2024
